:root{--bg:#f4f7fc;--ink:#13253d;--muted:#70819a;--line:#e1e8f3;--primary:#355ce6;--primary2:#1639bf;--shadow:0 16px 42px rgba(19,37,61,.08);--radius:18px;--white:#fff;--green:#138b71;--amber:#f0a02e}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font:14px/1.5 Inter,ui-sans-serif,system-ui,-apple-system,'Segoe UI',Arial,sans-serif;color:var(--ink);background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}.container{max-width:1250px;margin:auto;padding:25px}.top{display:flex;align-items:center;justify-content:space-between;gap:14px}.logo{display:flex;gap:11px;align-items:center;font-size:19px;font-weight:800;letter-spacing:-.5px}.logo-mark{display:grid;place-items:center;width:41px;height:41px;border-radius:12px;background:linear-gradient(135deg,#3869f7,#773fe2);color:white;font-size:22px}.pill{font-size:11px;font-weight:700;border-radius:50px;padding:5px 10px;background:#eaf0ff;color:#3c5dd1;white-space:nowrap}.pill.green{background:#e0f7ef;color:#078564}.pill.amber{background:#fff2dd;color:#a66b15}.button{border:0;background:var(--primary);color:#fff;font-weight:700;padding:11px 16px;border-radius:11px;transition:background .15s}.button:hover{background:var(--primary2)}.button.secondary{background:#edf2fc;color:#344e8f}.button.secondary:hover{background:#dce7ff}.button.danger{background:#ffebed;color:#ac2733}.button.small{padding:7px 11px;font-size:12px}.button:disabled{opacity:.55;cursor:not-allowed}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px}.muted{color:var(--muted)}.tiny{font-size:12px}.eyebrow{text-transform:uppercase;font-size:11px;letter-spacing:1.3px;color:var(--primary);font-weight:800}.title{font-size:29px;letter-spacing:-1px;line-height:1.2;margin:9px 0}.sub{font-size:15px;max-width:700px;color:var(--muted)}.hero{padding:55px 0 30px;display:grid;grid-template-columns:1.3fr 1fr;gap:40px;align-items:center}.hero-preview{min-height:290px;background:linear-gradient(145deg,#203eab,#7556e8);border-radius:26px;padding:25px;color:#fff;box-shadow:0 24px 60px rgba(53,92,230,.22)}.preview-bubble{background:rgba(255,255,255,.18);padding:15px 17px;border-radius:15px;margin:15px 0;max-width:90%}.preview-bubble.right{background:#fff;color:#243b70;margin-left:auto;max-width:75%}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.cards .panel{min-height:175px}.card-icon{font-size:28px}.input,.textarea,select{width:100%;border:1px solid #dbe3f0;border-radius:10px;background:#fff;color:#1b2d48;padding:10px 12px;outline:0}.input:focus,.textarea:focus,select:focus{border-color:#6684f8;box-shadow:0 0 0 3px #e5ebff}.textarea{min-height:100px;resize:vertical}label{font-weight:700;font-size:12px;color:#415471;display:block;margin:9px 0 6px}.form-row{display:flex;gap:10px;align-items:center}.form-row>*{flex:1}.hidden{display:none!important}.error{color:#a52f45}.success{color:#087a5c}.status-line{font-size:12px;margin:8px 0;min-height:20px}.bottom{margin-top:40px;padding:23px;border-top:1px solid var(--line);color:var(--muted);font-size:12px}.grid-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:13px;margin:20px 0}.metric{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px}.metric strong{font-size:26px;display:block;letter-spacing:-1px}.metric span{color:var(--muted);font-size:12px}.app-layout{display:grid;grid-template-columns:215px 1fr;min-height:100vh}.sidebar{background:#14244a;color:#eff2ff;padding:26px 16px;position:sticky;top:0;height:100vh}.sidebar .logo{font-size:15px}.sidebar button{display:block;width:100%;text-align:left;background:none;border:0;border-radius:10px;padding:12px;color:#c5d1ed;margin-top:6px;font-weight:650}.sidebar button.active,.sidebar button:hover{background:#304575;color:white}.sidebar .note{font-size:11px;color:#8ea0c4;margin:26px 10px 10px}.main{padding:26px 30px;min-width:0}.section-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:16px}.section-head h2{margin:0;font-size:23px;letter-spacing:-.5px}.section-head p{margin:3px 0;color:var(--muted)}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:15px}.table{width:100%;border-collapse:collapse;text-align:left}.table th{background:#f9fbff;color:#6b7d96;font-size:11px;letter-spacing:.5px;text-transform:uppercase}.table th,.table td{padding:12px 14px;border-bottom:1px solid #edf0f5;vertical-align:top}.table tr:last-child td{border:0}.table tbody tr:hover{background:#f9fbff}.table button{border:0;background:none;color:#355ce6;font-weight:700}.toolbar{display:flex;gap:10px;margin-bottom:16px;align-items:center;flex-wrap:wrap}.toolbar .input,.toolbar select{max-width:280px}.cols{display:grid;grid-template-columns:340px 1fr;gap:16px}.scroll-list{height:470px;overflow:auto}.ticket-row{padding:14px 15px;border-bottom:1px solid var(--line);cursor:pointer}.ticket-row:hover,.ticket-row.sel{background:#edf3ff}.ticket-row b{font-size:13px}.ticket-row .tag{font-size:10px;background:#e8effd;border-radius:12px;padding:3px 7px;margin-left:7px}.chat-log{background:#f8faff;border:1px solid var(--line);min-height:280px;max-height:390px;overflow:auto;padding:15px;border-radius:12px}.bubble{max-width:85%;padding:11px 14px;margin:9px 0;border-radius:14px;background:#e9edfb;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.visitor{background:#355ce6;color:white;margin-left:auto}.bubble.agent{background:#def8ed}.bubble.system{background:#fff3df}.bubble .by{font-size:10px;opacity:.7;text-transform:uppercase;margin-bottom:4px;font-weight:750}.two{display:grid;grid-template-columns:1fr 1fr;gap:14px}.layout-login{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 0,#dfe7ff,transparent 45%),var(--bg)}.login-card{width:min(410px,92vw)}.notice{background:#fff7e5;border:1px solid #f1deb4;border-radius:11px;padding:12px;font-size:12px;color:#775627}.chat-shell{max-width:730px;margin:22px auto 0;min-height:85vh;display:flex;flex-direction:column;background:#fff;border-radius:20px;border:1px solid var(--line);box-shadow:var(--shadow);overflow:hidden}.chat-head{background:linear-gradient(115deg,#243db4,#6b4cde);color:#fff;padding:19px 22px;display:flex;align-items:center;justify-content:space-between;gap:8px}.chat-head h2{margin:0;font-size:17px}.chat-head small{opacity:.85}.chat-body{flex:1;min-height:340px;max-height:66vh;overflow:auto;background:#f8faff;padding:20px}.chat-body .bubble{max-width:88%}.chat-input{padding:14px 18px 18px;border-top:1px solid var(--line);background:#fff}.chat-input textarea{min-height:62px}.citations{font-size:11px;color:#596e8c;margin-top:7px}.chat-meta{padding:10px 18px;border-bottom:1px solid var(--line);display:flex;gap:8px;align-items:center;flex-wrap:wrap}.chat-meta select{max-width:320px}.drawer{background:#fff;padding:22px;border:1px solid var(--line);border-radius:15px}.preview{font-size:13px;color:#536780;padding:10px;background:#f4f7ff;border-radius:10px}.w-full{width:100%}h3{margin-top:4px}.stack>*+*{margin-top:10px}@media(max-width:800px){.hero{grid-template-columns:1fr}.cards{grid-template-columns:1fr}.grid-metrics{grid-template-columns:repeat(2,1fr)}.app-layout{display:block}.sidebar{height:auto;position:static}.sidebar .nav{display:flex;overflow:auto}.sidebar .nav button{white-space:nowrap}.main{padding:18px}.cols,.two{grid-template-columns:1fr}.chat-shell{margin:0;min-height:100vh;border-radius:0}.toolbar .input,.toolbar select{max-width:100%}}

/* utility classes (inline style attributes are blocked by the Content-Security-Policy) */
.hero-title{font-size:clamp(32px,4vw,57px);line-height:1.1;letter-spacing:-2px;margin:15px 0}
.accent{color:#4364e7}
.hero-actions{margin-top:24px;max-width:420px}
.center{text-align:center}
.pill.pill-glass,.pill-glass{display:inline-block;background:rgba(255,255,255,.17);color:#fff}
.hero-foot{margin:26px 0 0;opacity:.85;font-size:13px}
.no-grow{flex:0 0 auto!important}
.login-title{margin:25px 0 2px}
.side-link{display:block;color:#aebcde;padding:10px}
.sidebar{position:sticky}
.side-foot{position:absolute;bottom:20px;left:20px;right:20px}
.mb-27{margin-bottom:27px}.mw-300{max-width:300px}.p-0{padding:0}.pad-20{padding:20px}.m-0{margin:0}
.mt-8{margin-top:8px}.mt-12{margin-top:12px}.mt-15{margin-top:15px}.mt-17{margin-top:17px}.mt-18{margin-top:18px}.mt-20{margin-top:20px}.mt-23{margin-top:23px}.my-7{margin:7px 0}
.tall{min-height:175px}
.divider{border:0;border-top:1px solid var(--line);margin:20px 0}
.wrap{white-space:pre-wrap;overflow-wrap:anywhere}
.user-row{display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:space-between}
.user-row .actions{display:flex;gap:6px}
.pill.off{background:#ffebed;color:#ac2733}
.feedback-btn{margin-left:5px}
@media(max-width:800px){.side-foot{position:static;margin-top:16px}}